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Quadrant has been a pioneer in the Business Process Outsourcing business in India, and has come a long way since its humble beginnings 24 years ago.

Today, we operate out of its state-of-the-art, 27,000 square feet access-controlled, independent facility in Gurgaon. The facility was designed to accommodate rapid ramp-up and can accommodate close to 1,500 executives. More about Quadrant India...
outsourced form processing services from quadrant

Forms Processing Services

From insurance, finance, banking and research, to travel and transport, Quadrant’s forms processing workflow helps businesses across the industry spectrum to convert massive volumes of hard copy and image-based forms into digital formats.

Over the last 12 years, Quadrant has processed over a billion forms for different projects and different clients. We have a current capacity to process over one million forms a month and with the capability to ramp up to much higher levels when the situation demands. All this is achieved while maintaining 99.995% accuracy consistently.

Quadrant uses a combination of manual and automated processes to process, capture, interpret and transform a mass of disconnected forms data – cursive, handprint, machine print – into business assets.

While we typically use a combination of key-from-image and advanced data capture and recognition technologies to achieve forms processing accuracy and efficiency, for advanced form processing requirements Quadrant’s solution group can create customized solutions, which may include the designing of automated forms processing and data extraction systems for long-term cost-efficiency.

Some typical forms Quadrant’s Back Office Process Outsourcing handles are:

  • Accident Reports
  • Market research forms
  • Airway Bills
  • Medical Claim forms
  • Applications / Enrollment forms
  • Medical Product Order Form
  • Census Forms
  • Medicine Sample Request Form
  • Change of Address
  • Mortgage Claim forms
  • Coupon Redemption forms
  • Passport Application
  • Credit Card application forms
  • Patient Registration forms
  • Health Claim forms
  • Product registration forms
  • Information Request Forms
  • Questionnaires
  • Insurance Claim forms
  • Rebate forms
  • Inventory Control Sheets
  • Registrations Form
  • Lab Testing Forms
  • Rental forms
  • Legal Documents
  • Resume Forms
  • Legal Forms
  • Subscriptions forms
  • License Forms
  • Survey forms
  • Loan Application Forms
  • Tax Returns forms
  • Mail Order

Forms Processing Workflow:

What is Forms Processing?

To bring in operational efficiencies in your business, the automation of business forms is an important step. In real-time global marketplaces, one has to capture, process and use information fast. In addition, this information has to be secure, accurate and reliable. In this scenario, paper-based forms and forms processes simply cannot keep pace with growing business needs and expectations of customers, partners and employees. The automating of forms-based information workflows and the lifecycle of business forms presents several benefits.

Adopting electronic forms and automating processes like data entry, submission, routing and approvals, not just enhances employee productivity and reduces costs related to paper-based forms but also helps save time and money which can be redirected into revenue-driving activities and responding more quickly to customers and other stakeholders. Digitizing information has a profound impact on an organization’s ability to shorten turnaround time.

Forms processing is an application designed specially for handling pre-printed or filled forms. It is a process where data is taken from physical documents and transformed into a computer-readable format.

Therefore forms processing can help:

  • End-users to access information online
  • Reduce the time taken in locating and retrieving data
  • Redirecting an organization’s efforts on business activities that provide greater value
  • Storing data quickly and accurately

Steps involved in Forms Processing:

Forms processing revolves around two important steps:

  • Capturing data from physical forms
  • Digitizing these forms and storing them in databases

These objectives are met by following a few simple steps:

  • Converting the paper form into scanned (bitmap) images
  • Identify the data fields to capture
  • Store the data into databases

In most cases, the process is considered complete when data from all the forms has been captured, verified and saved into a database. Data collection is done in two ways:

  • People manually keying in data
  • Use of automatic form input systems (OCR/ICR/OMR)

While manual data entry can be time consuming, many companies still prefer this method as it gives better accuracy than data recognition solutions. Data recognition solutions have limitations while reading individual handwriting styles and the process takes up more time and effort as even after the data has been captured it has to be verified manually.

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